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How AI Transformed the Visitor Experience at the Longines CSIO St. Gallen
At the prestigious Longines CSIO St. Gallen , Connect AIs assistant, “Galoppi, demonstrated the power of AI in handling unprecedented...
Matthias Zwingli
Jan 32 min read
How did Digital Republic master Customer Service
Digital Republic achieved a 95% faster resolution time with Connect AI, delivering quicker solutions to customers around the clock. The...
Matthias Zwingli
Jan 32 min read
GGA Maur: How a Swiss SME Succeeded with GenAI
GGA Maur proves that even Swiss SMEs can successfully implement GenAI without a big team or budget. With Connect AI, they launched a smart assistant that delivers 55% faster response times, resolves 51% of inquiries on first contact, and is 99.69% more time-efficient than email support. A real-world example of effective, accessible AI for customer service.
Matthias Zwingli
Jan 32 min read
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