Solution · Events
An AI assistant for events that informs in real time
Chat and voice answer questions from visitors and participants around the clock, in multiple languages, even during demand peaks and unexpected events. Your team focuses on the event.
At a glance
- Chat and voice, around the clock
- Multilingual, Swiss German understood
- Answers in real time, even during demand peaks
- Handoff to your team with summary and transcript
- Simple setup with your help center
- Reports and analyses in the Connect AI Dashboard
Benefits
More event, fewer phone calls
Real-time support, 24/7 and multilingual
Handle thousands of inquiries in real time around the clock and communicate seamlessly with an international audience.
Save time and resources
Save valuable work hours by automating routine inquiries, especially at busy times.
Manage crises, support proactively
Manage unexpected events such as weather changes effectively and keep participants informed at all times.
Features
What's inside the AI assistant for events
Automation flow
Routine questions run automatically, complex cases go to your team fully prepared.
Help center
Your FAQ and information for visitors, always up to date.
Simple setup
One simple piece of code in your website, and you configure the rest yourself on the platform.
Real-time customer support
Chat and voice answer instantly, with no hold queue.
Accessibility
Visitors ask on the website or by phone, in their own language.
Reports and analyses
In the dashboard, you see what visitors ask and where things get stuck.
Frequently asked questions
Good to know
Does the assistant understand Swiss German?
Yes. The voice AI recognizes the dialect automatically and replies in Standard German. It also understands and speaks German, French, English and Italian.
What happens if it doesn't know something?
It hands over to your team. For calls, the AI arranges the callback: your team automatically receives an email with summary, transcript and customer data.
Are there numbers from a real event?
At an international tournament in June 2026, the voice AI resolved 60% of calls on its own over five days, with zero seconds of wait time. In total, that was 572 interactions and 53 work hours saved.
Companies working with Connect AI
Let's find out where AI makes a difference for you.
In the first conversation, we take the time to understand your process and show where automation or AI has potential. Write to us or book an appointment directly.
Free and non-binding.