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How Aldi Mobile is building the future of hybrid customer service with Connect AI
ALDI Mobile Switzerland , in collaboration with Sunrise and Connect AI, has transformed its customer support by introducing Sam , an...

Matthias Zwingli
Jan 143 min read


How did Digital Republic master Customer Service
Digital Republic achieved a 95% faster resolution time with Connect AI, delivering quicker solutions to customers around the clock. The...

Matthias Zwingli
Jan 32 min read


GGA Maur: How a Swiss SME Succeeded with GenAI
GGA Maur proves that even Swiss SMEs can successfully implement GenAI without a big team or budget. With Connect AI, they launched a smart assistant that delivers 55% faster response times, resolves 51% of inquiries on first contact, and is 99.69% more time-efficient than email support. A real-world example of effective, accessible AI for customer service.

Matthias Zwingli
Jan 32 min read
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