Customer service agents from Connect AI are built to support human teams by resolving routine issues, summarizing customer queries, and providing instant access to knowledge. At companies like Digital Republic and ALDI Mobile , AI empowers human agents to do more meaningful work.

Simon is your personalized guide at Davos - a smart AI assistant designed to help you find the events, parties, and networking opportunities

ALDI Mobile Switzerland , in collaboration with Sunrise and Connect AI, has transformed its customer support by introducing Sam , an...

At the prestigious Longines CSIO St. Gallen , Connect AIs assistant, “Galoppi, demonstrated the power of AI in handling unprecedented...

Digital Republic achieved a 95% faster resolution time with Connect AI, delivering quicker solutions to customers around the clock. The...

GGA Maur proves that even Swiss SMEs can successfully implement GenAI without a big team or budget. With Connect AI, they launched a smart assistant that delivers 55% faster response times, resolves 51% of inquiries on first contact, and is 99.69% more time-efficient than email support. A real-world example of effective, accessible AI for customer service.