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AI Assistants, Chatbots that don't suck
It’s not just about faster replies, it’s about better experiences for your customers.
Sandra Llovera
Apr 243 min read
Vom Verkauf meines Unternehmens zu KI
N ach dem Verkauf von Digital Republic hätte ich mir eine Auszeit nehmen können. Doch eine Frage liess mich nicht los: Wie kann KI...
Ali Soy
Feb 113 min read
Why a good AI Assistant takes more than a week to be build
How can you provide fast, straightforward answers that solve problems without frustrating customers?
Matthias Zwingli
Jan 144 min read
How Aldi Mobile is building the future of hybrid customer service with Connect AI
ALDI Mobile Switzerland , in collaboration with Sunrise and Connect AI, has transformed its customer support by introducing Sam , an...
Matthias Zwingli
Jan 143 min read
How to get started with AI: A practical guide for your business
The buzz around AI can be overwhelming. From ghost writer to chatbots , it feels like there’s an AI solution for everything. But for...
Matthias Zwingli
Jan 93 min read
How AI Transformed the Visitor Experience at the Longines CSIO St. Gallen
At the prestigious Longines CSIO St. Gallen , Connect AIs assistant, “Galoppi, demonstrated the power of AI in handling unprecedented...
Matthias Zwingli
Jan 32 min read
How did Digital Republic master Customer Service
Digital Republic achieved a 95% faster resolution time with Connect AI, delivering quicker solutions to customers around the clock. The...
Matthias Zwingli
Jan 32 min read
GGA Maur: How a Swiss SME Succeeded with GenAI
GGA Maur proves that even Swiss SMEs can successfully implement GenAI without a big team or budget. With Connect AI, they launched a smart assistant that delivers 55% faster response times, resolves 51% of inquiries on first contact, and is 99.69% more time-efficient than email support. A real-world example of effective, accessible AI for customer service.
Matthias Zwingli
Jan 32 min read
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